FAQ

What materials are used in the collars, harnesses, and leashes offered by the store?

We use a variety of high-quality materials, such as durable nylon, sturdy synthetic leather, and other safe and comfortable materials for your dog.

How do I choose the correct size for my dog's collar, harness, and leash?

We provide a detailed size guide for each product to help you select the right size. We recommend measuring your dog's neck, chest, and body length to ensure a perfect fit.

Are the products adjustable to accommodate my dog's growth?

Yes, many of our products are adjustable to ensure continuous comfort and adaptability to your dog's growth. Check the specific product details for information on adjustability.

Are the products suitable for all dog breeds?

Our collars, harnesses, and leashes are designed to suit a variety of dog breeds and sizes. Review the specifications of each product to ensure it meets your pet's specific needs.

How do I clean the products?

We recommend following the care instructions provided with each product. Most of our products can be cleaned with a damp cloth or hand-washed to maintain their durability and appearance.

What payment methods are available?

Currently, Toh.pet offers the following payment methods: Multibanco, MBway, bank card, and PayPal.

How can I contact toh.pet customer service?

For any questions or inquiries, our Customer Service department is available via email at hello@toh.pet