Privacy Policy

Typical Morning Unipessoal LDA - NIF 516800418 (Toh) recognizes the importance of protecting your personal data, regardless of its nature, and values honesty and transparency above all. This allows us to build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, with the implementation of the European Union's General Data Protection Regulation (EU 2016/679), Toh has developed a set of security measures to protect your data, reflected in our Privacy Policy.

This Privacy Policy aims to explain the data processing policy of Typical Morning Unipessoal LDA, as accepting this policy is essential for completing your purchase in our online store and ensuring the delivery of our products.

If you have any questions about this Policy, you can contact us via email at hello@toh.pet or by mail addressed to: Typical Morning Unipessoal LDA, Rua do Sena, 1 - 1B, 1990-517, Lisbon.

1. COMPANY IDENTIFICATION
1.1. This website and its corresponding Privacy Policy are managed by Typical Morning Unipessoal LDA, located at Rua do Sena, 1 - 1B, 1990-517, Lisbon.
1.2. By browsing our website, you consent to the terms described in this Privacy Policy.

2. OUR PRINCIPLES
2.1. Respect for customer preferences
We respect your privacy and the security of your personal data. We prioritize honoring your preferences, ensuring an autonomous, straightforward, and hassle-free management of your privacy preferences. If you disagree with any part of this Policy, you may contact us at any time via email at hello@toh.pet or by mail at the address provided above. We will do our best to meet your requests and address your concerns.

2.2. Best practices
As the data controller, Typical Morning Unipessoal LDA determines the purposes and means for processing your personal data, including applicable security measures. We ensure that your personal data is processed in Portugal correctly, lawfully, and in accordance with best practices.

2.4. Strict necessity
When processing data that directly or indirectly identifies you, we apply the principle of strict necessity. Therefore, the use of your personal data will always be minimal, limited to the purpose for which it was collected or processed.

3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by Typical Morning Unipessoal LDA are only those you voluntarily, explicitly, and unequivocally provide through the forms on this website.

3.2. The personal data collected includes: name, gender, date of birth, email, phone number, address, and tax identification number (NIF).

4. PURPOSE OF PERSONAL DATA PROCESSING
4.1. Your personal data is collected and processed by Typical Morning Unipessoal LDA solely for purposes related to the use of this website, its associated services, product sales, loyalty program management and improvement, direct marketing, and customer support.

4.2. Typical Morning Unipessoal LDA strives to maintain a relationship with its customers, providing relevant benefits, information, and content related to our Toh brand. Your data will only be processed for these specified, explicit, and legitimate purposes and will not be processed in a way that is incompatible with these purposes.

4.3. Specifically, your personal data may be processed for:
a) Completing purchases made on this site (e.g., email, shipping address, credit card number, phone number) for the sale, sorting, and delivery of your orders.
b) Customer Support (e.g., first and last name, email address) to provide the requested service.
c) Simplifying future orders when registering your data (e.g., name, email, address).
d) Subscribing to our newsletter to receive updates.
e) Tracking website activity (e.g., through cookies to optimize site functionality).

4.4. When collecting data, required fields will be marked with an asterisk, indicating they are necessary for purposes like fulfilling a contract, providing requested services, or complying with legal obligations.

4.5. Personal data may be shared with service providers, judicial or regulatory authorities as required by law.

5. CONSENT
Your explicit and unequivocal consent will always be sought for data processing not strictly necessary for fulfilling the requested service or delivering purchased goods.

6. YOUR RIGHTS
6.1. To exercise your right to access, rectify, delete, or block your personal data, contact us via email at hello@toh.pet or by mail at the address provided above. You can also manage these rights through the Customer Area on our website.

6.2. To stop receiving direct marketing communications, update your consent preferences in the Customer Area or contact us through the email or mail address provided above.

7. SECURITY
7.1. Typical Morning Unipessoal LDA applies appropriate security measures to protect your personal data against unauthorized access, accidental or unlawful destruction, and other forms of illicit processing.

7.2. However, no security measures can guarantee absolute protection. We recommend using antivirus software and secure browsers to enhance data transmission security.

8. RETENTION PERIOD
8.1. Your data will be retained only for the duration necessary for the purposes stated, except when required to comply with legal obligations or rights.

8.2. Once no longer necessary, your data will be securely deleted or anonymized.